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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Mary

April 8, 2025

5  out of  5
rating by Mary
"Great service, very customer oriented!"
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Melannie Riley

April 7, 2025

5  out of  5
rating by Melannie Riley
"Very friendly and knowledgeable staff."
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Bob Klicpera

January 29, 2025

4  out of  5
rating by Bob Klicpera
"All your insurance needs in one place"
We responded:
"Thanks for the stars!! We are here to help life go right!"
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joan gallimore

April 30, 2024

5  out of  5
rating by joan gallimore
"Amanda P has been exceptionally helpful after the death of a loved one. She has been very timely, accurate and professional in responses."
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Shelby Morgan

January 21, 2024

5  out of  5
rating by Shelby Morgan
"They are very kind and prompt when my windshield got a crack in it. It was fixed within a week."
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Cat Bird

January 10, 2024

4  out of  5
rating by Cat Bird
"Customer for 20 years. Auto and home insurance with them. Always have responded to my needs."
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Nurse Carol

September 25, 2023

5  out of  5
rating by Nurse Carol
"Tracy is kind and considerate. She quickly met my needs and called back promptly with the information I needed. Thank you State Farm!!"
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Sophie42014

June 12, 2023

5  out of  5
rating by Sophie42014
"I have been with Jim Leach-State Farm Insurance agency since 2019. I have always had top notch service. If you're looking for an agency, look no further."
We responded:
"Thank you, Sophie! We appreciate your business. "
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Mark Smith

April 23, 2023

5  out of  5
rating by Mark Smith
"Always great service and if you have a difficult question you can ask Jim’s son."
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Elizabeth D

March 30, 2023

5  out of  5
rating by Elizabeth D
"I needed insurance right away while working. Convenience and courtesy Is everything to me. I was able to open the app, use the text feature to state what I needed, and in less than 5 min I had what I needed. Also, they have always been very polite and kept me up to date with everything concerning my policy. I originally switched to SF bc I was gaining a way better policy for a less expensive price. They took time to compare what I was paying for and showed me the value in my new policy with them."
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Reese Slavich

March 24, 2023

5  out of  5
rating by Reese Slavich
"Very reliable service even in time-sensitive setting."
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paul daly

March 22, 2023

5  out of  5
rating by paul daly
"We an accident with our car. Mr Leach’s Office as our State Farm agent processed the claim in a timely and professional manner. The resultant payment was expeditiously wired into our bank account."
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Marcella

March 2, 2023

5  out of  5
rating by Marcella
"Everyone is so friendly, knowledgeable and helpful. I recommend this place 1000% ."
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Michaela Meisel

November 3, 2022

5  out of  5
rating by Michaela Meisel
"Surprisingly how easy was to work with Tracy , very profesional and resourceful, she understood right away what I need and started working on my request right away. I do recommend Tracy at State Farm, in the office of Jim Leach."
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Ashley Holderfield

October 5, 2022

5  out of  5
rating by Ashley Holderfield
"Super helpful and friendly staff!"
We responded:
"Thanks, Ashley. We love hearing from our customers!"
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Cindy Hoffman

October 5, 2022

5  out of  5
rating by Cindy Hoffman
"Absolute best customer service! Always helpful and so nice. Great rates too!"
We responded:
"So happy to hear your positive e comments. Thank you!"
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Julia Holderfield

October 5, 2022

5  out of  5
rating by Julia Holderfield
"We survived a devastating house fire without any shoes on our feet, and only the clothes on our backs. Our home, cars, belongings were all lost. Jim and his team were immediately responsive and compassionate. In what I think was unbelievable quick time, we had what we needed to secure a rental house and get the necessities needed to start over. Our relationship with Jim Leach State Farm is long, and their response and action in this case exemplifies the service, care, and professionalism of their business."
We responded:
"Julia, you went through such a frightening experience! We are happy to have been able to help with the recovery process. That's what we're here for."
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TIFFANY BETHEA

October 5, 2022

5  out of  5
rating by TIFFANY BETHEA
"All of the staff was friendly and knowledgeable!"
We responded:
"Thank you for the positive review."
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Kaylen Roy

October 5, 2022

5  out of  5
rating by Kaylen Roy
"Very friendly and professional office!"
We responded:
"Thanks!"
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Sheila Deeb

October 4, 2022

5  out of  5
rating by Sheila Deeb
"Outstanding Customer Service"
We responded:
"We value our customer relationships. Thanks!"
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Michael Leach

October 4, 2022

5  out of  5
rating by Michael Leach
"Outstanding team!"
We responded:
"We are committed to providing good customer service."
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steven roberts

September 29, 2022

5  out of  5
rating by steven roberts
"Tracy was beyond helpful with the whole process of me becoming a new customer of State Farm. She’s very knowledgeable and is always happy to help with any questions I had. I highly recommend using them if you are local or relocating. She made sure I was receiving the best possible rate based on all of my needs! Highly highly recommend!"
We responded:
"Tracy does a great job! Thank you for letting everyone know. She is part of our team of 12 amazing insurance professionals"
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Anna Jeffries

March 3, 2021

2  out of  5
rating by Anna Jeffries
"Went to buy a vehicle on a Sunday. Found that I could not add the vehicle to my insurance online (like every other insurance provider) - instead the information I added was "emailed to my agent" who would "be in touch". Since I needed the insurance to drive off the lot, I secured a policy with Geico (in about 10 minutes on my cell phone). Never received any follow up communication from the agency. Received insurance cards in the mail 2 weeks later and a bill for an insurance policy I was never quoted on nor approved of. Called to cancel and was treated rudely by the staff. Cancelled the other insurance policy I had on my other vehicle with State Farm, and they mailed me a cancellation letter that had to be wet signed and returned - without a stamp on the return envelope. Petty. Poor customer service, I have never felt less valued as a customer. Would not recommend this insurance agency."
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Stephanie West

November 19, 2020

5  out of  5
rating by Stephanie West
"Very positive and informative."
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Mathew Yelcich

September 13, 2020

5  out of  5
rating by Mathew Yelcich
"People treat you great and I got fair prices have no problem great place to do business"